Random Fashion Questions: Online Store Reviews

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Rez avatar

8996 posts since 5/4/09

posted 15 Jun 2021 17:19, edited 15 Jun 2021 17:19
quality, reminds me of the time that everyone was rinsing that heartbingo website promo where you got a £50 for every referral. Think people on here got hundreds in cash, paid for my spending money on holiday that year Laughing out loud
Hanto avatar

3543 posts since 30/11/09

15 Jun 2021 19:08
zoom wrote:
jplxx wrote: [did you get to spend all the money before they banned them?

Yeah they had to honour them as at the time there was no restrictions of how many codes you could use in a calendar year. After they clocked on to me they then added that users can only use 10 (or maybe it’s 15) referral codes a year to the Ts and Cs.

This was last year when they done really good sales. I posted a link on a few Facebook pages and just got flooded with people using it. It was mainly for the Noah X DSM core logo hoodie when it worked out to like £30 with the codes.

I still had about 80 unused codes on the accounts they closed.

My sock drawer has still never looked so healthy, also got shit loads of Nike gym stuff. still have about 40 pairs of anonymous ism socks that are just in a box, and loads and loads of Aesop gear. Stocked up on loads of hay homeware and some Studio arhoj bits too.

I owe you one hanto Laughing out loud

I thought you just got a load from the Noah FB group and then they just blocked you for having too many. Glad to hear that you got to use them!

I have about 25 or so. Just wait for any free delivery deals as you can then get bits for peanuts. In my case Aesop and Anonymousism socks as well! Plus 9 Real McCoy's hangers because why the fuck not! Laughing out loud
TheConductor avatar

4308 posts since 17/11/09

23 Jul 2021 09:20
Great service from NE.SENSE store in Taiwan.

Ordered a pair of OL jeans on Monday and arrived this morning with no custom charges. Would definitely buy from again.
RVP10 avatar

275 posts since 3/4/12

26 Jul 2021 13:20
Mont-bell Swiss store: 10/10

Free DHL delivery, all import fees & vat included in prices on the site. Quality on the gear is insane too.
Lovettski avatar

584 posts since 14/9/09

28 Jul 2021 10:31
Bit of a random question and probably not the right thread so apologies but has anyone ever sent a goretex item back under the waterproof guarantee? After contacting their customer service and sending pics and receipts etc I sent a jacket back (ALL the seams were leaking). They've now had it for over 6 weeks and have heard absolutely nothing (other than acknowledgement of delivery). Have chased again today but what should i be expecting in terms of timing/outcome?
bungleski avatar

681 posts since 21/7/11

9 Aug 2021 07:22
Am I being blind, or does DSM E-Shop not have a proper clothing categories option?
1234589 avatar

974 posts since 1/6/10

9 Aug 2021 13:28
LN-CC - 1/10

Ordered a pair of shoes and they've delivered an entirely different pair that they don't even sell on the site Puzzled also paid for express delivery and took 5 working days to arrive.

The pair I originally bought shows as sold out on the online store (because I 'bought' them, presumably) but the customer service person was unable/unwilling to check the physical stock in the warehouse or store to see if the size I want is actually still available. Useless.
diederik avatar

3325 posts since 16/8/11

9 Aug 2021 14:25
LN-CC been terrible since they moved logistics to Italy
1234589 avatar

974 posts since 1/6/10

9 Mar 2022 13:46
Adding 18 Montrose to the useless pile: bought a jacket and they instead sent a parcel with an empty dust bag Cry
Joe Bloggs
Joe Bloggs avatar

419 posts since 28/9/10

9 Mar 2022 17:44
Flannels innit
Brew avatar

451 posts since 17/12/10

9 Mar 2022 18:49
18 Montrose are fucking useless.

I sent back a load off stuff including 2 Needles rebuild flannels. They refunded me for everything, bar the shirts and sent them back with a note saying they "appeared to be worn". I wrote them a fairly polite note (considering I had to pay for return postage twice) explaining that they're rebuilt from vintage shirts, etc, including a link to the product on the Nepenthes site.

I heard nothing from them for a week after they received it back and emailed again. They tried to refuse the return again, seemingly ignoring everything I said and insisted they would be returned to me for a final time.

There are no phone numbers on their site so I ended up calling Flannels and having to moan/wait on hold ages/threaten them with a chargeback before it got sorted.
maximus avatar

1803 posts since 13/7/06

11 Mar 2022 06:56
Article london
Ordered a couple of tees with a gift voucher, nothing turns up wrong tracking number provided.
They resend but still don’t provide a tracking number and nothing has arrived, now they are ignoring my emails.

How can I escalate this and try and get my voucher back?
NigelBenn avatar

4778 posts since 6/2/08

11 Mar 2022 08:16
Ordered some trousers from article a few weeks ago. 10 days after placing order and multiple emails but nothing ever dispatched.

They have a phone number on their site, keep on calling them until you get a reply
1234589 avatar

974 posts since 1/6/10

11 Mar 2022 10:12
Brew wrote: 18 Montrose are fucking useless.

Appalling service.

They've finally replied and said records show the item was 'picked and packaged', so they would open an investigation with the courier. Weight on the outside of the package is printed as 300g, not sure what they need to investigate as it obviously didn't have a jacket inside when it was packed. Would weigh more like 1kg otherwise!
swede avatar

10512 posts since 21/3/09

posted 11 Mar 2022 10:41, edited 11 Mar 2022 10:41
1234589 wrote: Weight on the outside of the package is printed as 300g, not sure what they need to investigate as it obviously didn't have a jacket inside when it was packed

Rez avatar

8996 posts since 5/4/09

11 Mar 2022 10:51
bit of a weird vibe in the kings cross store too for 18montrose, always felt really stilted in there
padawan avatar

4534 posts since 27/6/03

11 Mar 2022 11:15
FCB gonna buy Chelsea?

jplxx avatar

2251 posts since 3/11/09

29 Apr 2022 12:43
I’m seeing in terms and conditions on some websites you can’t return sale items or exchange them. Are online stores allowed to do this or they trying their luck?
1234589 avatar

974 posts since 1/6/10

29 Apr 2022 16:53
If the stores are based in the UK and you’re a UK customer then they have to offer a refund for online sale orders:

Hanto avatar

3543 posts since 30/11/09

2 Jun 2022 12:48
This looks Cool. Have always been a fan of the brand aesthetic of ALD, even if its saturated a bit in recent seasons.